Privacy Policy

Privacy Policy

Last updated: 04/13/2025

At Activa Infinita SL, we deeply respect your privacy and are committed to protecting your personal data in accordance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

The purpose of this privacy policy is to inform you clearly and transparently about how we collect, use, store, and protect your personal information during your relationship with us.

1. Data controller

Activa Infinita SL CIF: B05505318 Registered office: Calle Alfaro, 6, 1º 1 Email: info@romeasuites.com

2. Personal data we may collect

During your interaction with us, we may collect the following data:

  • Name and surname
  • Email address
  • Phone number
  • Identification data required for traveler registration, in compliance with current regulations
  • Billing information and payment method
  • Stay preferences and booking dates

3. Purpose of data processing

Your data will be processed for the following purposes:

  • Manage your reservations and stays in our accommodations
  • Contact you to confirm, modify or cancel reservations
  • Provide personalized customer service
  • Comply with the legal obligations required of tourist establishments
  • Send you, if you have consented, commercial or promotional communications
  • Perform statistical analysis for the continuous improvement of our services

4. Legitimation of the treatment

The legal basis for the processing of your data is:

  • The execution of a contract for the provision of accommodation services
  • Compliance with legal obligations
  • Your express consent in those cases where it is necessary (for example, commercial communications)
  • The company's legitimate interest in improving its services and ensuring information security

5. Data retention period

Your personal data will be retained for the duration of the contractual relationship and, subsequently, for the legally required periods. If you have given your consent to receive commercial information, we will retain your data until you revoke that consent.

6. Recipients of the data

Your data will not be shared with third parties, except where necessary for the proper provision of the service (for example, payment gateways or booking platforms) or by legal obligation.

Under no circumstances will your personal data be sold to third parties.

7. Exercise of your rights

You have the right to:

  • Access your personal data
  • Request rectification or deletion of the same
  • Oppose or limit your treatment
  • Request portability of your data
  • Withdraw your consent at any time

To exercise these rights, you can send a request accompanied by a copy of your identification document to our email address: [contact email].

You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing of your data does not comply with current regulations.

8. Information security

Activa Infinita SL has adopted the necessary technical and organizational measures to guarantee the security, confidentiality, and integrity of your personal data and prevent unauthorized access, loss, or alteration.

9. Updates to this policy

We reserve the right to modify this policy to adapt it to possible legislative changes or improvements in our internal procedures. Any updates will be duly published on this page, indicating the revision date.

Thank you for trusting Activa Infinita SL. If you have any questions regarding this privacy policy or the processing of your data, we will be happy to assist you.